LINK Mobility incident

[Xenioo/MyLINK][WhatsApp] Unscheduled disturbance

Major Ongoing View vendor source →

LINK Mobility is currently experiencing a major incident affecting Whatsapp and Europe and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 11:27 AM UTC
Resolved
Ongoing
Duration
● 4h 1m
Detected by Pingoru
Jun 19, 2026, 11:27 AM UTC

Affected components

WhatsappEuropeMyLINK Connect (Xenioo)

Update timeline

  1. investigating Jun 19, 2026, 11:27 AM UTC

    Dear Customer / Partner, Please be informed that we are experiencing an incident affecting the Xenioo/MyLINK Connect and LMCL WhatsApp platforms. Start time: 2026-06-19 12:09 CEST Affected services: Xenioo/MyLINK Connect Platform (Bots and MO/MT messages) WhatsApp (MO/MT messages) Impact: Customers may experience unavailability of Xenioo/MyLINK Connect automated bots and delays in MO/MT WhatsApp message delivery. We apologize for any inconvenience caused.

  2. identified Jun 19, 2026, 12:12 PM UTC

    Last update: We have identified that the issue is related to the ISP network. Our teams are actively working on mitigation actions while coordinating with the provider to restore full service.