LINK Mobility incident

[INTOUCH][2026-05-20] Unscheduled Service Disruption

LINK Mobility experienced a minor incident on May 20, 2026 affecting Link InTouch Web, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started: May 20, 2026, 06:41 AM UTC
Resolved: May 20, 2026, 09:26 AM UTC
Duration: 2h 44m
Detected by Pingoru: May 20, 2026, 06:41 AM UTC

Affected components

Link InTouch Web

Update timeline

investigating May 20, 2026, 06:41 AM UTC

Dear Customer / Partner, We would like to inform you about an unscheduled service disruption. Impact: Customers may experience issues logging in to the InTouch platform (https://live.intouch.no). Our team is currently investigating the issue and working to identify the root cause. We will provide an update as soon as more information becomes available. We apologize for any inconvenience caused.
monitoring May 20, 2026, 07:01 AM UTC

Dear Customer / Partner, The issue affecting customer logins to the InTouch platform has been resolved. Services are now operating normally, and customers should be able to log in without issues. We apologize for any inconvenience caused and appreciate your patience.
resolved May 20, 2026, 09:26 AM UTC

This incident has been resolved.