LINK Mobility experienced a minor incident on May 19, 2026 affecting Whatsapp, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 05:15 AM UTC
Dear Customer/Partner, We would like to inform you of an ongoing disruption affecting WhatsApp services. Start Date & Time: 2026-05-19 06:10 CEST Affected Services: Mobile Terminated messages and Delivery Reports Issue: Delays in Mobile Terminated message processing and Delivery Reports. Please note that this issue is related to Meta infrastructure, and their WhatsApp Cloud API is currently experiencing an ongoing incident affecting message processing and delivery reporting. Our teams are actively monitoring the situation and working closely to mitigate the impact where possible. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
- monitoring May 19, 2026, 05:46 AM UTC
Dear Customer / Partner, The impact is no longer present. WhatsApp traffic will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved May 19, 2026, 07:46 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.