[Mobile Invoice] [Sweden] Unscheduled disturbance

Update timeline

1. investigating Feb 04, 2026, 05:20 PM UTC

   Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Start Date and Time: 2026-02-04 16:00 Impacted service: Swish Sweden integration for Mobile Invoice. Impact: Customers trying to use Swish Payment option for Mobile Invoice in Sweden encounter errors - transactions cannot be fulfilled. We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.

2. investigating Feb 04, 2026, 05:37 PM UTC

   We are continuing to investigate this issue.

3. identified Feb 04, 2026, 08:42 PM UTC

   Dear Customer / Partner, We have identified the root cause of the issue and are working on a fix. We plan to send you an update as soon as new information is available. We apologize for the inconvenience.

4. monitoring Feb 05, 2026, 11:05 AM UTC

   Dear Customer / Partner, The impact is no longer present, services will remain under close observation for the next 2 hours. We plan to send you an update when new information is available.

5. resolved Feb 06, 2026, 12:29 PM UTC

   Dear Customer / Partner We would like to inform you that the incident has been fully resolved. If you encounter any persistent issues or have questions, please don't hesitate to contact your local support for assistance. Thank you for your patience and trust.