LINE WORKS experienced a major incident on July 15, 2025 affecting AiNote, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Started
Jul 15, 2025, 08:00 AM UTC
Resolved
Jul 16, 2025, 11:27 AM UTC
Duration
1d 3h
Detected by Pingoru
Jul 15, 2025, 08:00 AM UTC
Affected components
AiNote
Update timeline
investigatingJul 15, 2025, 08:00 AM UTC
We deeply apologize for inconveniences experienced due to problems found in the AiNote. We are urgently trying to identify the cause of the problem. We ask for your kind understanding.
identifiedJul 16, 2025, 05:00 AM UTC
Problems found in the AiNote has been identified and emergency corrections are being made.
resolvedJul 16, 2025, 11:27 AM UTC
Problems found in the AiNote has been resolved and can now be used. We apologize for the inconvenience and will do our best to provide a more stable service.