LINE WORKS experienced a major incident on August 21, 2025 affecting AiNote, lasting 4h 8m. The incident has been resolved; the full update timeline is below.
Started
Aug 21, 2025, 06:10 AM UTC
Resolved
Aug 21, 2025, 10:18 AM UTC
Duration
4h 8m
Detected by Pingoru
Aug 21, 2025, 06:10 AM UTC
Affected components
AiNote
Update timeline
investigatingAug 21, 2025, 06:10 AM UTC
We deeply apologize for inconveniences experienced due to problems found in the AiNote. We are urgently trying to identify the cause of the problem. We ask for your kind understanding.
identifiedAug 21, 2025, 09:15 AM UTC
Problems found in the AiNote has been identified and emergency corrections are being made.
resolvedAug 21, 2025, 10:18 AM UTC
Problems found in the AiNote has been resolved and can now be used. We apologize for the inconvenience and will do our best to provide a more stable service.