LIKE MAGIC Outage History

LIKE MAGIC is up right now

Pingoru has recorded 30 incidents for LIKE MAGIC: 8 in the last 12 months and 3 in the last 90 days.

Source: status.likemagic.tech

30incidents recorded
8last 12 months
3last 90 days
5 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking LIKE MAGIC in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202614 of 720 (1%)
July 202600 of 744 (0%)
August 2026210 of 744 (1%)
September 202611 of 720 (0%)
October 202600 of 508 (0%)

Incidents, newest first

Major September 29, 2026 Apaleo Integration Outage 44m Apaleo

Started Sep 29, 2026, 02:02 PM UTC· resolved Sep 29, 2026, 02:47 PM UTC

  1. investigating Sep 29, 2026, 02:02 PM UTC

    Please refer to https://status.apaleo.com/incidents/8p125g0npqmy

  2. identified Sep 29, 2026, 02:21 PM UTC

    Apaleo has identified the issue and is rolling out a fix

  3. monitoring Sep 29, 2026, 02:30 PM UTC

    The connection seams to be operational again

  4. resolved Sep 29, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 27, 2026 Salto KS PIN Update 9h 28m Salto KS

Started Aug 27, 2026, 06:33 PM UTC· resolved Aug 28, 2026, 04:02 AM UTC

  1. monitoring Aug 27, 2026, 06:33 PM UTC

    Potential Issue with Salto KS PIN https://status.saltoks.com/incidents/395027#activity-id-822252

  2. resolved Aug 28, 2026, 04:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 27, 2026 Apaleo API Issues 44m Apaleo

Started Aug 27, 2026, 02:13 PM UTC· resolved Aug 27, 2026, 02:57 PM UTC

  1. investigating Aug 27, 2026, 02:13 PM UTC

    Apaleo reported an issue with their API: https://status.apaleo.com

  2. investigating Aug 27, 2026, 02:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 27, 2026, 02:22 PM UTC

    Apaleo is currently not sending any webhooks anymore. This lead to wrong states at LIKE MAGIC. Guest will have troubles do a checkin or access keys.

  4. monitoring Aug 27, 2026, 02:39 PM UTC

    Apaleo should have fixed the issue by now. We are seeing more and more webhooks flowing in. The reservations should get updated now

  5. resolved Aug 27, 2026, 02:57 PM UTC

    We are working through the backlog of webhook events. LIKE MAGIC should again work as expected

Read the full incident report →

Critical June 12, 2026 WhatsApp message delivery issues 4h 4m Bird

Started Jun 12, 2026, 02:18 PM UTC· resolved Jun 12, 2026, 06:23 PM UTC

  1. identified Jun 12, 2026, 02:18 PM UTC

    Bird has published an incident: https://status.bird.com/incidents/w44ynww8vtjj Currently WhatsApp message cannot be delivered.

  2. identified Jun 12, 2026, 03:47 PM UTC

    Issue originates from Meta: https://metastatus.com/whatsapp-business-api

  3. monitoring Jun 12, 2026, 06:20 PM UTC

    Meta seams to have fixed the issue

  4. resolved Jun 12, 2026, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026 Task Due Notifications Unavailable 3h 4m Backoffice

Started Mar 17, 2026, 05:28 AM UTC· resolved Mar 17, 2026, 08:33 AM UTC

  1. investigating Mar 17, 2026, 05:28 AM UTC

    Task due notifications are currently not being sent from Backoffice. Users will not receive reminders for upcoming or overdue tasks. All other Backoffice functionality remains operational, including task creation, viewing and management. We are actively investigating and working to restore notifications.

  2. monitoring Mar 17, 2026, 07:39 AM UTC

    A fix has been deployed and task due notifications are working again. We are monitoring to ensure stability.

  3. resolved Mar 17, 2026, 08:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025 Mews Outage 3h 16m Mews

Started Dec 05, 2025, 09:05 AM UTC· resolved Dec 05, 2025, 12:22 PM UTC

  1. identified Dec 05, 2025, 09:05 AM UTC

    https://status.mews.com/

  2. identified Dec 05, 2025, 09:05 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 05, 2025, 09:38 AM UTC

    Seams Cloudflare has fixed their issue

  4. resolved Dec 05, 2025, 12:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 20, 2025 Elevated Häfele API Errors 19h 34m Häfele

Started Nov 20, 2025, 05:57 PM UTC· resolved Nov 21, 2025, 01:32 PM UTC

  1. investigating Nov 20, 2025, 05:57 PM UTC

    We're experiencing an elevated level of API errors against Häfele and have informed them.

  2. investigating Nov 21, 2025, 04:40 AM UTC

    We continue to see a high level of errors from Häfele

  3. identified Nov 21, 2025, 09:06 AM UTC

    A fix is in place and its currently monitored to see if this resolves the issues

  4. monitoring Nov 21, 2025, 09:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 21, 2025, 09:20 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 21, 2025, 01:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025 Elevated Häfele Errors 1h 47m Häfele

Started Nov 14, 2025, 02:42 PM UTC· resolved Nov 14, 2025, 04:29 PM UTC

  1. investigating Nov 14, 2025, 02:42 PM UTC

    We're experiencing an elevated level of Häfele errors and have informed Häfele to look into it. Possible impact: - Door opening not working - Encoding of key cards

  2. monitoring Nov 14, 2025, 03:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2025, 04:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 1, 2025 Post-Incident Update 49m Guest Journey, Apaleo, Backoffice

Started Oct 01, 2025, 01:08 PM UTC· resolved Oct 01, 2025, 01:58 PM UTC

  1. investigating Oct 01, 2025, 01:08 PM UTC

    The incident at apaleo (https://status.apaleo.com/) has been resolved. Our connection is stable again, and we are currently processing the backlog of events from the past 3 hours. During this catch-up phase, you may experience some delays until all queued events are fully processed. We expect the system to return to normal shortly, and we will confirm once processing is fully up to date.

  2. resolved Oct 01, 2025, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 1, 2025 Apaleo not available 3h 8m Apaleo

Started Oct 01, 2025, 09:08 AM UTC· resolved Oct 01, 2025, 12:16 PM UTC

  1. investigating Oct 01, 2025, 09:08 AM UTC

    We are currently experiencing an outage with the connection to apaleo. At the moment, no data can be retrieved and no updates can be processed. For live updates on the incident, please refer to the apaleo status page: https://status.apaleo.com. We will provide further information as it becomes available.

  2. investigating Oct 01, 2025, 10:09 AM UTC

    The outage with apaleo is still ongoing. We continue to be unable to retrieve or update any data. You can follow the latest status directly here: https://status.apaleo.com.

  3. monitoring Oct 01, 2025, 11:24 AM UTC

    The connection to apaleo has been restored. Data retrieval and updates are working again. We are continuing to monitor the situation closely to ensure everything remains stable. For reference, you can still check the official status page here: https://status.apaleo.com.

  4. resolved Oct 01, 2025, 12:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2025 Performance Degradation – Database 6h 42m Guest Journey, Backoffice, LIKE MAGIC API

Started Sep 16, 2025, 06:21 PM UTC· resolved Sep 17, 2025, 01:03 AM UTC

  1. investigating Sep 16, 2025, 06:21 PM UTC

    We are currently experiencing decreased performance on our database. This may cause slower response times for some users. Our team has identified the cause and is working on remediation to restore normal performance.

  2. resolved Sep 17, 2025, 01:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 13, 2025 SaltoKS not working 35m Salto KS

Started Jun 13, 2025, 11:28 AM UTC· resolved Jun 13, 2025, 12:03 PM UTC

  1. investigating Jun 13, 2025, 11:28 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 13, 2025, 11:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 13, 2025, 11:51 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 13, 2025, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 19, 2025 Opera Frankfurt down 6h 28m Opera Cloud

Started May 19, 2025, 09:04 AM UTC· resolved May 19, 2025, 03:32 PM UTC

  1. investigating May 19, 2025, 09:04 AM UTC

    OHIP is down for the Frankfurt Data Center. Other locations are NOT impacted

  2. monitoring May 19, 2025, 10:34 AM UTC

    Opera tells us, that OHIP should be back now

  3. identified May 19, 2025, 10:50 AM UTC

    The issue is still persisting

  4. resolved May 19, 2025, 03:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2025 Mews Downgraded Performance 9m Mews

Started Apr 24, 2025, 06:17 AM UTC· resolved Apr 24, 2025, 06:27 AM UTC

  1. identified Apr 24, 2025, 06:17 AM UTC

    Mews Downgraded Performance: https://status.mews.com/incidents/fssmbqn2gsp4

  2. resolved Apr 24, 2025, 06:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 24, 2025 SaltoKS Outage 20h 50m Salto KS

Started Apr 24, 2025, 06:14 AM UTC· resolved Apr 25, 2025, 03:05 AM UTC

  1. identified Apr 24, 2025, 06:14 AM UTC

    SaltoKS has a major incident: https://status.saltoks.com

  2. resolved Apr 25, 2025, 03:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 22, 2025 Payment Issues 2d 7h Guest Journey, Adyen

Started Apr 22, 2025, 11:01 AM UTC· resolved Apr 24, 2025, 06:59 PM UTC

  1. investigating Apr 22, 2025, 11:01 AM UTC

    We are currently investigating reports of payment issues. At this time, we are not observing elevated error rates on our end. It appears the issues may be related to guests using outdated versions of the guest app. If guests are experiencing problems, please ask them to refresh their webpage. We will provide another update within the next 2 hours. Thank you for your patience.

  2. investigating Apr 22, 2025, 12:55 PM UTC

    There was a DDoS on Adyen which may explains certain challenges faced around payments. Read more here: https://www.adyen.com/knowledge-hub/mitigating-a-ddos-april-2025#what-did-we-do

  3. monitoring Apr 22, 2025, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Apr 23, 2025, 12:48 PM UTC

    We further identified an issue related to guests with an account an stored payment methods. We working towards a solution for this.

  5. monitoring Apr 23, 2025, 04:31 PM UTC

    A final fix has been implemented to ensure a smooth payment flow for all constellations.

  6. resolved Apr 24, 2025, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2025 Opera Cloud delayed events 42m Backoffice, Opera Cloud

Started Apr 08, 2025, 10:57 AM UTC· resolved Apr 08, 2025, 11:40 AM UTC

  1. investigating Apr 08, 2025, 10:57 AM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2025, 10:58 AM UTC

    Opera Cloud reissued credentials due to high load of our app. Restoring the connection now

  3. monitoring Apr 08, 2025, 11:06 AM UTC

    The integration has been restored and missing events are being reprocessed.

  4. resolved Apr 08, 2025, 11:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 13, 2025 Apaleo Event Processing 3h 49m Apaleo

Started Mar 13, 2025, 10:10 AM UTC· resolved Mar 13, 2025, 02:00 PM UTC

  1. investigating Mar 13, 2025, 10:10 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 13, 2025, 10:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2025, 02:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 12, 2024 Opera connection down 1h 4m Opera Cloud

Started Dec 12, 2024, 11:08 AM UTC· resolved Dec 12, 2024, 12:12 PM UTC

  1. investigating Dec 12, 2024, 11:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 12, 2024, 11:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2024, 12:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2024 Salto KS cloud service degraded 6h 35m Salto KS

Started Dec 05, 2024, 05:34 AM UTC· resolved Dec 05, 2024, 12:10 PM UTC

  1. investigating Dec 05, 2024, 05:34 AM UTC

    Salto KS reported a major incident. See https://status.saltoks.com/

  2. resolved Dec 05, 2024, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 22, 2024 Messaging Attachments 3h 1m Backoffice

Started Nov 22, 2024, 09:58 AM UTC· resolved Nov 22, 2024, 01:00 PM UTC

  1. investigating Nov 22, 2024, 09:58 AM UTC

    We received reports that user are unable to send attachments. We are investigating it.

  2. monitoring Nov 22, 2024, 10:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 22, 2024, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 17, 2024 Mews Partial Outage 8h 19m Mews

Started Nov 17, 2024, 11:13 AM UTC· resolved Nov 17, 2024, 07:32 PM UTC

  1. investigating Nov 17, 2024, 11:13 AM UTC

    See Mews Status Page for further information https://status.mews.com/

  2. resolved Nov 17, 2024, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2024 Unified Inbox Failure 1h 21m Backoffice

Started Oct 29, 2024, 02:10 PM UTC· resolved Oct 29, 2024, 03:32 PM UTC

  1. investigating Oct 29, 2024, 02:10 PM UTC

    We currently have an incident on Unified Inbox and working on a fix.

  2. monitoring Oct 29, 2024, 03:19 PM UTC

    Unified Messagin Inbox is back online and we are monitoring it.

  3. resolved Oct 29, 2024, 03:32 PM UTC

    This incident has been resolved.

Read the full incident report →