Lightspeed Systems Outage History

Lightspeed Systems is up right now

Lightspeed Systems had 5 outages in the last 2 years totaling 40h 58m of downtime — averaging 0.2 incidents per month.

There were 5 Lightspeed Systems outages since May 22, 2025 totaling 40h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lightspeedsystems.com

Minor February 6, 2026

[14521] - **[Lightspeed StopIT]** - Lightspeed StopIt 2-way messaging and Team Comms

Detected by Pingoru
Feb 06, 2026, 10:34 PM UTC
Resolved
Feb 07, 2026, 02:35 AM UTC
Duration
4h
Affected: Lightspeed StopIt™
Timeline · 3 updates
  1. investigating Feb 06, 2026, 10:34 PM UTC

    Lightspeed StopIt 2-way messaging and Team Comms are currently unavailable, so messages cannot be sent to students or internal teams. Incidents can still be reported as normal and will continue to be reviewed by the IRC team. Our team is investigating and working to restore service as quickly as possible.

  2. investigating Feb 06, 2026, 10:35 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 07, 2026, 02:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025

[14521] - **[Lightspeed MDM]** [Device enrollments/commands not processing]

Detected by Pingoru
Oct 01, 2025, 12:27 PM UTC
Resolved
Oct 01, 2025, 06:10 PM UTC
Duration
5h 42m
Affected: Lightspeed MDM™
Timeline · 3 updates
  1. investigating Oct 01, 2025, 12:27 PM UTC

    We are actively investigating reports that Lightspeed MDM users may be experiencing issues in enrolling new devices, and processing commands. Our engineering team is working to resolve the issue and will provide another update shortly.

  2. identified Oct 01, 2025, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 01, 2025, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 27, 2025

[INCIDENT #14347]**[Lightspeed Systems iOS Cloud Proxy]** [Slow or Unresponsive]

Detected by Pingoru
Aug 27, 2025, 04:15 PM UTC
Resolved
Aug 27, 2025, 08:09 PM UTC
Duration
3h 53m
Affected: Lightspeed Filter™
Timeline · 5 updates
  1. investigating Aug 27, 2025, 04:15 PM UTC

    We are actively investigating reports that Lightspeed Filter iOS Cloud Proxy users may be experiencing slow or unresponsive Google/YouTube traffic. Our engineering team are working to resolve the issue and will provide another update shortly.

  2. identified Aug 27, 2025, 04:25 PM UTC

    Our engineering team have identified the issue and are currently working to resolve it as quickly as possible. We will keep you updated with any developments and provide another update shortly. Thank you for your patience and understanding.

  3. monitoring Aug 27, 2025, 05:30 PM UTC

    Our engineering team have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

  4. monitoring Aug 27, 2025, 05:30 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 27, 2025, 08:09 PM UTC

    We are pleased to inform you that the issue has been resolved and we can confirm that all our systems are now fully operational. As part of our commitment to providing you with the best possible service, we will be conducting an internal investigation of this incident to identify the root cause and make any necessary improvements to our system to prevent or minimize the likelihood of a recurrence in the future. Thank you for your patience and understanding during this time. If you have any further questions or concerns, please reach out to our support team.

Read the full incident report →

Notice August 20, 2025

[INCIDENT #14294]**Lightspeed Filter & UI/UX** Slow loading UI, Terms of Service Displaying, iOS Cloud Proxy connection issues as it relates to Google or YouTube

Detected by Pingoru
Aug 20, 2025, 03:41 PM UTC
Resolved
Aug 21, 2025, 03:45 PM UTC
Duration
1d
Affected: Lightspeed Classroom™Lightspeed Filter™
Timeline · 6 updates
  1. investigating Aug 20, 2025, 03:41 PM UTC

    We are actively investigating reports that Lightspeed Filter & UI/UX users may be experiencing slow loading UI, Terms of Service Displaying, iOS Cloud Proxy connection issues as it relates to Google or YouTube. This also includes possible prompts for teachers to sign into a-fallback-lightspeed.ably.io, when managing a class. Our engineering team is working to resolve the issue and will provide another update shortly.

  2. identified Aug 20, 2025, 03:49 PM UTC

    Our engineering team have identified the issue and are currently working to resolve it as quickly as possible. We will keep you updated with any developments and provide another update shortly. Thank you for your patience and understanding.

  3. identified Aug 20, 2025, 04:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 20, 2025, 07:13 PM UTC

    Our engineering team have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

  5. monitoring Aug 20, 2025, 07:51 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Aug 21, 2025, 03:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2025

[13996]**[Filter]** Filtering Error

Detected by Pingoru
May 22, 2025, 12:10 PM UTC
Resolved
May 22, 2025, 03:29 PM UTC
Duration
3h 19m
Affected: Lightspeed Filter™
Timeline · 3 updates
  1. investigating May 22, 2025, 12:10 PM UTC

    We are actively investigating reports that Lightspeed Filter users may be experiencing a filtering error. Our engineering team are working to resolve the issue and will provide another update shortly.

  2. monitoring May 22, 2025, 12:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 22, 2025, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →