Lightspeed Systems incident

[13996]**[Filter]** Filtering Error

Major Resolved View vendor source →

Lightspeed Systems experienced a major incident on May 22, 2025 affecting Lightspeed Filter™, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 12:10 PM UTC
Resolved
May 22, 2025, 03:29 PM UTC
Duration
3h 19m
Detected by Pingoru
May 22, 2025, 12:10 PM UTC

Affected components

Lightspeed Filter™

Update timeline

  1. investigating May 22, 2025, 12:10 PM UTC

    We are actively investigating reports that Lightspeed Filter users may be experiencing a filtering error. Our engineering team are working to resolve the issue and will provide another update shortly.

  2. monitoring May 22, 2025, 12:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 22, 2025, 03:29 PM UTC

    This incident has been resolved.