Lightspeed Systems incident

[14521] - **[Lightspeed MDM]** [Device enrollments/commands not processing]

Major Resolved View vendor source →

Lightspeed Systems experienced a major incident on October 1, 2025 affecting Lightspeed MDM™, lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 12:27 PM UTC
Resolved
Oct 01, 2025, 06:10 PM UTC
Duration
5h 42m
Detected by Pingoru
Oct 01, 2025, 12:27 PM UTC

Affected components

Lightspeed MDM™

Update timeline

  1. investigating Oct 01, 2025, 12:27 PM UTC

    We are actively investigating reports that Lightspeed MDM users may be experiencing issues in enrolling new devices, and processing commands. Our engineering team is working to resolve the issue and will provide another update shortly.

  2. identified Oct 01, 2025, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 01, 2025, 06:10 PM UTC

    This incident has been resolved.