Lightico experienced a major incident on July 26, 2026, lasting 6h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 27, 2026, 01:28 PM UTC
As part of our commitment to delivering reliable, stable operations, we’re introducing an infrastructure enhancement to further strengthen the performance and availability of Lightico platform services. Starting August 15, 2026, API throughput limiting will be enabled across all production environments. This update is designed to enhance overall system stability and availability. No impact is expected to your current usage. If you are using the Lightico Public API, we recommend reviewing the following article for additional context and best practices: https://knowledge.lightico.com/docs/api-throughput-limiting-what-it-is-and-what-to-expect If you access Lightico through the standalone product, this update does not apply to you. As always, our team is here to support you. If you have any questions or would like to discuss your specific usage, please don’t hesitate to reach out. Thank you for your continued partnership, The Lightico Team