Lightcast Outage History
Lightcast is up right nowPingoru has recorded 35 incidents for Lightcast: 35 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 8 of 720 (1%) |
| May 2026 | 5 | 137 of 744 (18%) |
| June 2026 | 2 | 35 of 720 (5%) |
| July 2026 | 5 | 535 of 744 (72%) |
| August 2026 | 2 | 43 of 744 (6%) |
| September 2026 | 2 | 0 of 720 (0%) |
| October 2026 | 2 | 33 of 744 (4%) |
| November 2026 | 0 | 0 of 208 (0%) |
Incidents, newest first
Major October 27, 2026 Resume Classification API Service Disruption - Locale Detection for Resume Parsing 23h 52m API, Resume Classification API
Started Oct 27, 2026, 02:42 PM UTC· resolved Oct 28, 2026, 02:34 PM UTC
- investigating Oct 27, 2026, 04:14 PM UTC
We are investigating an intermittent issue with locale detection–based parsing. Requests to the Resume Classification API may be affected when the Content-Language header is omitted. Some requests that include the header may also be affected. Affected endpoints: - POST /resume/parse - POST /resume/parse/versions/{version} - POST /resume/classify - POST /resume/classify/versions/{version} We sincerely apologize for any disruption this may cause. Our engineering team is actively working to restore full functionality. We will provide another update as soon as we have more information or service is restored. Thanks for your patience and understanding.
- identified Oct 28, 2026, 05:52 AM UTC
We have identified parsing discrepancy related to locale detection and are working closely with the relevant team to resolve the issue. We will provide another update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience and understanding.
- resolved Oct 28, 2026, 02:34 PM UTC
This has been resolved. Thanks for your patience.
Major October 1, 2026 Lightcast Companies Update – Company Field Changes on Nov 20, 2026 9h 32m
Started Oct 01, 2026, 04:08 AM UTC· resolved Oct 01, 2026, 01:41 PM UTC
- investigating Aug 20, 2026, 04:42 PM UTC
On **November 20, 2026**, Lightcast will update the **company** and **company_name** fields across APIs and Data Shares to align with the new Lightcast Companies framework. To ensure smoother transition, Below Temporary fields have been introduced: - **company_v2** - **company_name_v2** These fields contain legacy data to prevent immediate breakage and allow clients time to transition. **Impacted Endpoints and Data Shares** - **Job Postings API**: US, Global, Canada, UK, and Company - **Profiles API**: US, Global, and Canada - **Job Postings Data Shares**: US, Global, Canada, UK, and Company Direct - **Profiles Data Shares**: US, Global **Recommended Action** Review your API and Data Share integrations before November 20, 2026, to ensure they support the new taxonomy values in the company and company_name fields. For further reference, please see the Knowledge Base: [Lightcast Companies Update](https://kb.lightcast.io/en/articles/15772333-lightcast-companies-update).
Major September 30, 2026 Removal of Benefits Fields from Non-US Core Geographies (UK, CAN, ANZ, SGP) 9m
Started Sep 30, 2026, 05:01 AM UTC· resolved Sep 30, 2026, 05:10 AM UTC
- investigating Sep 30, 2026, 05:00 AM UTC
The Benefits Taxonomy and Classifier are features exclusive to the United States (US) market. Previously, Benefits-related fields were inadvertently included in certain non-US posting datasets. Effective with the July 29, 2026 release, all Benefits fields have been removed from non-US Data Share tables. Fields removed from non-US Data Shares: - benefit_category - benefit_category_name - benefit_subcategory - benefit_subcategory_name Please reach out to [email protected] for further information
Major September 10, 2026 Titles API QA 10m API, Titles API
Started Sep 10, 2026, 05:25 PM UTC· resolved Sep 10, 2026, 05:35 PM UTC
- investigating Sep 10, 2026, 05:25 PM UTC
Titles API QA Is undergoing emergency preparedness drill. This is only a test.
- resolved Sep 10, 2026, 05:35 PM UTC
This has been resolved.
Major August 20, 2026 Input-Output API down 1h 26m
Started Aug 20, 2026, 08:55 PM UTC· resolved Aug 20, 2026, 10:21 PM UTC
- investigating Aug 20, 2026, 08:55 PM UTC
We are currently having some intermittent issues with the Input-Output API. Our engineering team is already working towards a resolution. We will keep you posted. Apologies for any inconvenience caused
- investigating Aug 20, 2026, 09:11 PM UTC
We have successfully deployed a fix, and are waiting for things to recover.
- resolved Aug 20, 2026, 10:21 PM UTC
This has been resolved. Thanks for your patience.
Major August 10, 2026 Intermittent Profiles Data 1d 17h
Started Aug 10, 2026, 12:00 PM UTC· resolved Aug 12, 2026, 05:09 AM UTC
- investigating Aug 10, 2026, 07:33 PM UTC
We are currently experiencing degraded performance on our Profiles API and downstream services. If you are experiencing issues, please attempt to refresh or re-run the report/query. We're so sorry for the inconvenience! The issue has been diagnosed and we are working to solve the issue.
- resolved Aug 12, 2026, 05:09 AM UTC
We've now resolved the incident. Thanks for your patience.
Major July 29, 2026 Removal of Benefits Fields from Non-US Core Geography Postings Data (UK, CAN, ANZ, SGP) 5h API, Job Postings API, Canada Job Postings API, UK Job Postings API and 5 more
Started Jul 29, 2026, 09:26 AM UTC· resolved Jul 29, 2026, 02:26 PM UTC
- resolved Sep 30, 2026, 09:35 AM UTC
The Benefits Taxonomy and Classifier are features exclusive to the United States (US) market. Previously, Benefits-related fields were inadvertently included in certain non-US posting datasets. Effective with the July 29, 2026 release, all Benefits fields have been removed from non-US Data Share tables. Following are the fields that have been removed. - benefit_category - benefit_category_name - benefit_subcategory - benefit_subcategory_name Please reach out to [email protected] for further information.
Major July 29, 2026 Removal of Benefits Fields from Non-US Core Geographies (UK, CAN, ANZ, SGP) –
Started Jul 29, 2026, 05:03 AM UTC· resolved Jul 29, 2026, 05:03 AM UTC
- resolved Sep 30, 2026, 05:07 AM UTC
The Benefits Taxonomy and Classifier are features exclusive to the United States (US) market. Previously, Benefits-related fields were inadvertently included in certain non-US posting datasets. Effective with the July 29, 2026 release, all Benefits fields have been removed from non-US Data Share tables. Benefits fields removed from non-US Data Share: - benefit_category - benefit_category_name - benefit_subcategory - benefit_subcategory_name Please reach out to [email protected] for further information
Major July 13, 2026 Talent Transform Role Data 14d 22h
Started Jul 13, 2026, 04:02 PM UTC· resolved Jul 28, 2026, 02:54 PM UTC
- investigating Jul 13, 2026, 04:02 PM UTC
Some people are experiencing problems with Talent Transform right now. We're sorry for any inconvenience this may cause and we are at work on the issue. Please standby for further updates, and we'll be in touch as soon as we know more. Clients using the Talent Trasform Workday Integration may have experience the loss of some role data. We are actively working to restore the data.
Major July 8, 2026 Career Coach Sites – Temporary Performance Issues 1h 57m
Started Jul 08, 2026, 08:09 PM UTC· resolved Jul 08, 2026, 10:06 PM UTC
- investigating Jul 08, 2026, 08:09 PM UTC
We are currently experiencing a service disruption, and the Career Coach site is temporarily unavailable. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.
- resolved Jul 08, 2026, 10:06 PM UTC
We've now resolved the incident. Thanks for your patience.
Major July 1, 2026 Profiles Data Refresh - Delay 6d 4h
Started Jul 01, 2026, 12:32 PM UTC· resolved Jul 07, 2026, 04:38 PM UTC
- investigating Jul 01, 2026, 12:32 PM UTC
This is to inform you that the monthly **Profiles data** refresh which includes updates to the latest Lightcast classification, will be delayed until **Monday, July 6th, 2026**. We will keep you posted on the progress. Apologies for any inconvenience this may cause. More information about Profiles refresh and classification updates can be found here: https://kb.lightcast.io/en/articles/6957479-when-are-job-postings-and-profiles-updated
- resolved Jul 07, 2026, 04:38 PM UTC
We've now resolved the incident. Thanks for your patience.
Major June 30, 2026 Job Postings Data Refresh - Delay 8d 7h
Started Jun 30, 2026, 06:08 PM UTC· resolved Jul 09, 2026, 02:00 AM UTC
- investigating Jun 30, 2026, 06:08 PM UTC
This is to inform you that the monthly Postings pipeline run will be delayed until Tuesday, July 7th, 2026. We will keep you posted on the progress. Apologies for any inconvenience this may cause.
- resolved Jul 09, 2026, 02:00 AM UTC
This is resolved. Thanks for your patience.
Major June 5, 2026 Temporary performance issues 11h 42m
Started Jun 05, 2026, 12:47 AM UTC· resolved Jun 05, 2026, 12:30 PM UTC
- resolved Jun 05, 2026, 12:30 PM UTC
This has been resolved. Thanks for your patience.
Major May 28, 2026 Degraded API Performance 4d 16h
Started May 28, 2026, 12:32 AM UTC· resolved Jun 01, 2026, 05:07 PM UTC
- investigating May 28, 2026, 12:32 AM UTC
We are currently experiencing degraded performance on several of our APIs, including Core LMI API, Occupational Earnings API, IPEDS API, and Compensation API. This may affect the experience with Analyst. We are investigating the issue currently and sincerely apologize for any issues this may cause.
- investigating May 28, 2026, 05:04 PM UTC
We have implemented a fix. We are continuing to monitor the services closely.
- resolved Jun 01, 2026, 05:07 PM UTC
This has been resolved. Thanks for your patience.
Major May 18, 2026 GIS API Issues 19h 7m
Started May 18, 2026, 02:16 PM UTC· resolved May 19, 2026, 09:23 AM UTC
- investigating May 18, 2026, 02:16 PM UTC
We are currently facing some issues with the GIS API, our engineering team is already working a solution. We shall keep you posted. Apologies for any inconvenience this may cause.
- investigating May 18, 2026, 04:45 PM UTC
We have successfully deployed a fix and are monitoring the service as it fully recovers. Thank you for your patience, and we will provide a final update once everything is stable.
- resolved May 19, 2026, 09:23 AM UTC
This has been resolved. Thanks for your patience.
Major May 15, 2026 Issues with Word Exports - Analyst 28m
Started May 15, 2026, 10:25 AM UTC· resolved May 15, 2026, 10:54 AM UTC
- investigating May 15, 2026, 10:25 AM UTC
Some users may may experience issues or delays specifically when performing Word exports within the Analyst product. Our engineering team is actively working towards a resolution. We will provide further updates as more information becomes available. Apologies for any inconvenience this may cause.
- resolved May 15, 2026, 10:54 AM UTC
This has been resolved. Thanks for your patience.
Major May 12, 2026 Labour Insight - Incomplete Postings Data 21h 2m
Started May 12, 2026, 09:00 PM UTC· resolved May 13, 2026, 06:02 PM UTC
- resolved May 13, 2026, 06:02 PM UTC
This has been resolved. Thanks for your patience.
Major May 7, 2026 Resume Classification API Issues 50m
Started May 07, 2026, 07:13 PM UTC· resolved May 07, 2026, 08:04 PM UTC
- investigating May 07, 2026, 07:13 PM UTC
We are currently investigating reports of downtime affecting the Resume Classification API. Our engineering team is working to restore service as quickly as possible. We apologize for the inconvenience and will provide an update shortly.
- resolved May 07, 2026, 08:04 PM UTC
This has been resolved. Thanks for your patience.
Major April 23, 2026 Intermittent GIS API Issues 7h 38m
Started Apr 23, 2026, 04:28 PM UTC· resolved Apr 24, 2026, 12:06 AM UTC
- investigating Apr 23, 2026, 04:28 PM UTC
We are currently experiencing intermittent issues affecting the Geography API (GIS). Our team has identified the root cause and is actively working on a resolution. We will provide updates as progress is made and appreciate your patience while we restore full functionality.
- resolved Apr 24, 2026, 12:06 AM UTC
This has been resolved. Thanks for your patience.
Major April 20, 2026 US Job Postings API Disruptions 14m
Started Apr 20, 2026, 05:36 PM UTC· resolved Apr 20, 2026, 05:51 PM UTC
- resolved Apr 20, 2026, 05:51 PM UTC
This has been resolved. Thanks for your patience.
Major April 7, 2026 Elevated 500 Errors in Job Posting API 33m
Started Apr 07, 2026, 06:41 AM UTC· resolved Apr 07, 2026, 07:15 AM UTC
- resolved Apr 07, 2026, 07:15 AM UTC
We've now resolved the incident. Thanks for your patience.
Major March 13, 2026 Temporary Perfomance issue with resume classification 8h
Started Mar 13, 2026, 12:00 PM UTC· resolved Mar 13, 2026, 08:00 PM UTC
- resolved Mar 13, 2026, 11:33 PM UTC
We experienced a brief issue with our Resume Classification API yesterday. The issue has now been resolved, and services are back to normal.A permanent fix is scheduled to be implemented next week to help prevent similar issues in the future. For any further information, please contact [email protected] .
Major March 9, 2026 Service Degradation: Job Postings 1d 10h
Started Mar 09, 2026, 01:19 PM UTC· resolved Mar 10, 2026, 11:57 PM UTC
- resolved Mar 10, 2026, 11:57 PM UTC
We've now resolved the incident. Thanks for your patience.
Major March 3, 2026 Profiles APIs experiencing issues 18m
Started Mar 03, 2026, 04:46 PM UTC· resolved Mar 03, 2026, 05:04 PM UTC
- resolved Mar 03, 2026, 05:04 PM UTC
This issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major February 25, 2026 Service Degradation: IPEDS and Occupation Earnings APIs 7h 27m
Started Feb 25, 2026, 07:16 PM UTC· resolved Feb 26, 2026, 02:43 AM UTC
- resolved Feb 26, 2026, 02:43 AM UTC
We have now resolved the Service degradation incident. Thanks for your patience.