Lightcast incident

Issues with Word Exports - Analyst

Major Resolved View vendor source →

Lightcast experienced a major incident on May 15, 2026, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 10:25 AM UTC
Resolved
May 15, 2026, 10:54 AM UTC
Duration
28m
Detected by Pingoru
May 15, 2026, 10:25 AM UTC

Update timeline

  1. investigating May 15, 2026, 10:25 AM UTC

    Some users may may experience issues or delays specifically when performing Word exports within the Analyst product. Our engineering team is actively working towards a resolution. We will provide further updates as more information becomes available. Apologies for any inconvenience this may cause.

  2. resolved May 15, 2026, 10:54 AM UTC

    This has been resolved. Thanks for your patience.