LibraCyber experienced a major incident on May 26, 2023 affecting IT-7-Arezzo, lasting 11h 15m. The incident has been resolved; the full update timeline is below.
Affected components
IT-7-Arezzo
Update timeline
- investigating May 26, 2023, 08:15 AM UTC
We have identified an issue with performance in one of our data centers. The affected cloud servers may experience slow connections or become unreachable. We are working to restore the normal performance and resolve the situation as soon as possible.
- identified May 26, 2023, 09:49 AM UTC
Quick update to let you know that we identified the problem and we are committed to resolve the situation as soon as possible. We do apologie for this situation.
- monitoring May 26, 2023, 10:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2023, 07:30 PM UTC
This incident has been resolved.