LibraCyber experienced a major incident on October 16, 2023 affecting IT-3-Milan, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
IT-3-Milan
Update timeline
- investigating Oct 16, 2023, 07:42 PM UTC
Datacenter IT-3-Milan: We have identified an issue with performance in one of our data centres. The affected cloud servers may experience slow connections or become unreachable. We are working to restore the normal performance and resolve the situation as soon as possible.
- monitoring Oct 16, 2023, 07:52 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2023, 07:53 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2023, 08:25 PM UTC
This incident has been resolved.