LibraCyber incident

Datacenter Network Issue - UK-3-London

Minor Resolved View vendor source →

LibraCyber experienced a minor incident on December 19, 2023 affecting UK-3-London, lasting 9h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 11:06 AM UTC
Resolved
Dec 19, 2023, 08:12 PM UTC
Duration
9h 6m
Detected by Pingoru
Dec 19, 2023, 11:06 AM UTC

Affected components

UK-3-London

Update timeline

  1. identified Dec 19, 2023, 11:06 AM UTC

    We have identified an issue with network connectivity. The affected cloud servers may experience slow connections or become unreachable. We are working to restore connectivity and resolve the situation as soon as possible.

  2. identified Dec 19, 2023, 03:43 PM UTC

    We have identified the problem and we're working to bring affected servers back online as soon as possible.

  3. monitoring Dec 19, 2023, 04:45 PM UTC

    UK-3-London: A fix has been implemented and we are monitoring the results.

  4. resolved Dec 19, 2023, 08:12 PM UTC

    UK-3-London: the incident has been resolved.