LibraCyber incident

Threat Analysis Portal incomplete data and slowness

Major Resolved View vendor source →

LibraCyber experienced a major incident on March 19, 2024 affecting Threat Analysis Portal, lasting 2d 13h. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 05:45 PM UTC
Resolved
Mar 22, 2024, 07:42 AM UTC
Duration
2d 13h
Detected by Pingoru
Mar 19, 2024, 05:45 PM UTC

Affected components

Threat Analysis Portal

Update timeline

  1. identified Mar 21, 2024, 08:49 AM UTC

    Some users reported incomplete data when accessing TAP and unusual slow performance of the portal.

  2. identified Mar 21, 2024, 08:50 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 21, 2024, 08:53 AM UTC

    We forced a full re-sync job to update missing data. We are supervising the process. It could take some time (24/28 hrs) to complete.

  4. identified Mar 21, 2024, 04:42 PM UTC

    The sync job has completed and we are now monitoring the performances.

  5. monitoring Mar 21, 2024, 04:43 PM UTC

    Currently under monitoring

  6. resolved Mar 22, 2024, 07:42 AM UTC

    This incident has been resolved.