LibraCyber incident

Datacenter Issue

Major Resolved View vendor source →

LibraCyber experienced a major incident on March 22, 2024 affecting IT-6-Milan, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2024, 10:21 AM UTC
Resolved
Mar 22, 2024, 01:37 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 22, 2024, 10:21 AM UTC

Affected components

IT-6-Milan

Update timeline

  1. investigating Mar 22, 2024, 10:21 AM UTC

    We have identified an issue with performance in one of our data centres. The affected cloud servers may experience slow connections or become unreachable. We are working to restore the normal performance and resolve the situation as soon as possible.

  2. identified Mar 22, 2024, 11:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 22, 2024, 11:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 22, 2024, 01:37 PM UTC

    This incident has been resolved.