LibraCyber incident

US-2-SanJose: Datacenter performance issues

Minor Resolved View vendor source →

LibraCyber experienced a minor incident on August 21, 2024 affecting US-2-SanJose, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 09:38 AM UTC
Resolved
Aug 21, 2024, 10:35 AM UTC
Duration
57m
Detected by Pingoru
Aug 21, 2024, 09:38 AM UTC

Affected components

US-2-SanJose

Update timeline

  1. investigating Aug 21, 2024, 09:38 AM UTC

    We have identified an issue with network connectivity. The affected cloud servers may experience slow connections or become unreachable. We are working to restore connectivity and resolve the situation as soon as possible.

  2. identified Aug 21, 2024, 09:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2024, 10:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2024, 10:35 AM UTC

    This incident has been resolved.