LibraCyber incident

PhishBrain: email messages disruption

Minor Resolved View vendor source →

LibraCyber experienced a minor incident on November 15, 2024 affecting Phishbrain, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 11:13 AM UTC
Resolved
Nov 15, 2024, 04:52 PM UTC
Duration
5h 39m
Detected by Pingoru
Nov 15, 2024, 11:13 AM UTC

Affected components

Phishbrain

Update timeline

  1. identified Nov 15, 2024, 11:13 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 15, 2024, 12:03 PM UTC

    The email messaging service is currently not working, email campaigns will not be delivered until the issue is solved. SMS Smishing campaigns are working as usual. The disruption does not impact any other feature of the service.

  3. resolved Nov 15, 2024, 04:52 PM UTC

    This incident has beed resolved.