LibraCyber incident
PhishBrain: SMS messages disruption on UK recipients
LibraCyber experienced a major incident on July 30, 2025 affecting Phishbrain, lasting 36d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2025, 03:33 PM UTC
The SMS messaging service is currently not working, SMS campaigns will not be delivered to UK recipients until the issue is solved. The disruption does not impact any other feature of the service.
- monitoring Jul 31, 2025, 01:45 PM UTC
We have restored SMS service to normal operating status and continue to monitor the situation.
- identified Jul 31, 2025, 02:47 PM UTC
Unfortunately the issue is not fixed yet, the SMS messaging service is not working reliably, SMS campaigns will not be delivered to UK recipients until the issue is solved. The disruption does not impact other features of the service.
- monitoring Aug 08, 2025, 09:11 AM UTC
We have restored SMS service to normal operating status and continue to monitor the situation.
- resolved Sep 05, 2025, 01:07 PM UTC
This incident has been resolved.