incident.io experienced a minor incident on July 16, 2026 affecting SAML login, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:32 AM UTC
Status: Investigating We're aware of issues affecting some customers logging in using SAML - we're investigating and will provide an update shortly. Affected components SAML login (Full outage)
- identified Jul 16, 2026, 09:12 AM UTC
Status: Identified This issue remains ongoing and we're working on a resolution. All other functionality is unaffected. Existing sessions on the mobile app and dashboard are unaffected and continue to have access as normal. We'll post our next update in the next 30 minutes. Affected components SAML login (Full outage)
- monitoring Jul 16, 2026, 09:27 AM UTC
Status: Monitoring SAML logins are now working with increased latency. We'll continue to monitor until fully recovered. All other functionality remains unaffected. Affected components SAML login (Degraded performance)
- monitoring Jul 16, 2026, 10:16 AM UTC
Status: Monitoring We're continuing to see elevated errors and latency with SAML logins. All other functionality remains unaffected. Affected components SAML login (Degraded performance)
- monitoring Jul 16, 2026, 10:29 AM UTC
Status: Monitoring SAML logins are now performing as normal. We'll continue to monitor for any further issues. Affected components SAML login (Operational)
- resolved Jul 16, 2026, 10:54 AM UTC
Status: Resolved SAML login has continued to perform as normal. Affected components SAML login (Operational)