incident.io experienced a minor incident on August 20, 2026 affecting Microsoft Teams app, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 20, 2026, 02:42 PM UTC
Status: Identified We have identified increased latency in our Microsoft Teams app. We are currently investigating how this is impacting our platform and we will update with more information shortly as we learn more. Affected components Microsoft Teams app (Degraded performance)
- identified Aug 20, 2026, 03:31 PM UTC
Status: Identified We are continuing to see periods of increased latency with our Microsoft Teams app. All other surfaces, including the dashboard and our mobile app, remain unaffected. Affected components Microsoft Teams app (Degraded performance)
- resolved Aug 20, 2026, 04:31 PM UTC
Status: Resolved Latency has now returned to normal. Between 13:00 and 15:08 UTC there were periods of increased latency from some Microsoft APIs. Messages in Microsoft Teams were delivered with increased latency. Our dashboard and mobile app were not affected. Affected components Microsoft Teams app (Operational)