incident.io incident

Login errors for subset of Slack Enterprise Grid customers

incident.io experienced a minor incident on October 2, 2026 affecting Slack app, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started: Oct 02, 2026, 10:33 PM UTC
Resolved: Oct 02, 2026, 11:47 PM UTC
Duration: 1h 13m
Detected by Pingoru: Oct 02, 2026, 10:33 PM UTC

Affected components

Slack app

Update timeline

identified Oct 02, 2026, 10:33 PM UTC

Status: Identified Some customers on Slack Enterprise Grid who sign in with Slack are seeing Slack-originating errors when logging in. We've raised this with Slack and are monitoring for a fix. Customers using SAML sign-in aren't affected. Alert ingestion and our On-call product's paging functionality are unaffected. Affected components Slack app (Degraded performance)
resolved Oct 02, 2026, 11:47 PM UTC

Status: Resolved This incident has been resolved. Login via Slack is operating normally again, and no further action is required. Affected components Slack app (Operational)