incident.io incident

Issue with Slack integration

incident.io is currently experiencing a major incident affecting Slack app, which began 21 min ago. The vendor's full update timeline is below.

Started
May 14, 2026, 03:15 PM UTC
Resolved
Ongoing
Duration
● 21m
Detected by Pingoru
May 14, 2026, 03:15 PM UTC

Affected components

Slack app

Update timeline

  1. identified May 14, 2026, 02:08 PM UTC

    Status: Identified We have identified increased error rates with our Slack integration. We are currently investigating how this is impacting our platform - this seems to be an issue on the Slack side, particularly around channel creation. Affected components Slack app (Partial outage)

  2. identified May 14, 2026, 02:12 PM UTC

    Status: Identified We've confirmed the issue is relating to errors being returned by Slack. This is affecting a number of features of our integration, including: • Creating incident channels • Sending messages • Syncing Slack user groups Our web dashboard continues to be available and Scribe is unaffected. Affected components Slack app (Partial outage)

  3. monitoring May 14, 2026, 02:41 PM UTC

    Status: Monitoring Slack have acknowledged the incident on their side. You can follow their status page here: https://slack-status.com/2026-05/fe557ca05fdb64fa. Affected components Slack app (Partial outage)

  4. monitoring May 14, 2026, 03:15 PM UTC

    Status: Monitoring We're continuing to monitor the situation - Slack have posted an update on their status page to confirm that they're working on it. Affected components Slack app (Partial outage)