Liaison EDU Outage History

Liaison EDU had 5 outages in the last 2 years totaling 47h 36m of downtime — averaging 0.2 incidents per month.

There were 5 Liaison EDU outages since November 12, 2024 totaling 47h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.liaisonedu.com

Minor March 2, 2026

ETL Processes Experiencing Delays

Detected by Pingoru: Mar 02, 2026, 04:29 PM UTC
Resolved: Mar 03, 2026, 02:04 PM UTC
Duration: 21h 35m

Affected: WebAdMITETL (CAS->WA Data Integration)

Timeline · 3 updates

investigating Mar 02, 2026, 04:29 PM UTC

We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.
identified Mar 02, 2026, 10:00 PM UTC

Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.
resolved Mar 03, 2026, 02:04 PM UTC

Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

Read the full incident report →

Major April 24, 2025

Configuration Portal Access is Down

Detected by Pingoru: Apr 24, 2025, 08:25 PM UTC
Resolved: Apr 25, 2025, 01:15 PM UTC
Duration: 16h 50m

Affected: Configuration PortalConfiguration Portal

Timeline · 2 updates

investigating Apr 24, 2025, 08:25 PM UTC

Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.
resolved Apr 25, 2025, 01:15 PM UTC

Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

Read the full incident report →

Minor February 28, 2025

ETL processes are experiencing a delay

Detected by Pingoru: Feb 28, 2025, 03:08 PM UTC
Resolved: Feb 28, 2025, 05:07 PM UTC
Duration: 1h 58m

Affected: WebAdMITWebAdMIT API

Timeline · 3 updates

investigating Feb 28, 2025, 03:08 PM UTC

We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.
monitoring Feb 28, 2025, 04:59 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 28, 2025, 05:07 PM UTC

This incident has been resolved.

Read the full incident report →

Minor November 12, 2024

Intermittent Connectivity Issues

Detected by Pingoru: Nov 12, 2024, 02:50 PM UTC
Resolved: Nov 12, 2024, 06:11 PM UTC
Duration: 3h 21m

Affected: Applicant PortalCAS APIApplicant Portal PDFsEvaluator Portal (LORs)Configuration Portal

Timeline · 3 updates

investigating Nov 12, 2024, 02:50 PM UTC

Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.
monitoring Nov 12, 2024, 04:28 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 12, 2024, 06:11 PM UTC

This incident has been resolved.

Read the full incident report →

Major November 12, 2024

WebAdMIT Degraded Performance

Detected by Pingoru: Nov 12, 2024, 02:20 PM UTC
Resolved: Nov 12, 2024, 06:11 PM UTC
Duration: 3h 51m

Affected: WebAdMITWebAdMIT PDFs

Timeline · 3 updates

investigating Nov 12, 2024, 02:20 PM UTC

We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.
monitoring Nov 12, 2024, 04:29 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 12, 2024, 06:11 PM UTC

This incident has been resolved.

Read the full incident report →