Liaison EDU incident

Configuration Portal Access is Down

Major Resolved View vendor source →

Liaison EDU experienced a major incident on April 24, 2025 affecting Configuration Portal and Configuration Portal, lasting 16h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 08:25 PM UTC
Resolved
Apr 25, 2025, 01:15 PM UTC
Duration
16h 50m
Detected by Pingoru
Apr 24, 2025, 08:25 PM UTC

Affected components

Configuration PortalConfiguration Portal

Update timeline

  1. investigating Apr 24, 2025, 08:25 PM UTC

    Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

  2. resolved Apr 25, 2025, 01:15 PM UTC

    Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.