Liaison EDU incident

Intermittent Connectivity Issues

Minor Resolved View vendor source →

Liaison EDU experienced a minor incident on November 12, 2024 affecting Applicant Portal and CAS API and 1 more component, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 02:50 PM UTC
Resolved
Nov 12, 2024, 06:11 PM UTC
Duration
3h 21m
Detected by Pingoru
Nov 12, 2024, 02:50 PM UTC

Affected components

Applicant PortalCAS APIApplicant Portal PDFsEvaluator Portal (LORs)Configuration Portal

Update timeline

  1. investigating Nov 12, 2024, 02:50 PM UTC

    Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

  2. monitoring Nov 12, 2024, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2024, 06:11 PM UTC

    This incident has been resolved.