Lever incident

Candidate Texting unavailable

Minor Resolved View vendor source →

Lever experienced a minor incident on June 9, 2025 affecting Integration API & Webhooks and Integration API & Webhooks, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 08:31 PM UTC
Resolved
Jun 09, 2025, 10:00 PM UTC
Duration
1h 29m
Detected by Pingoru
Jun 09, 2025, 08:31 PM UTC

Affected components

Integration API & WebhooksIntegration API & Webhooks

Update timeline

  1. identified Jun 09, 2025, 08:31 PM UTC

    We’ve identified the issue causing the texting tool to result in an error, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.

  2. monitoring Jun 09, 2025, 08:56 PM UTC

    A fix has been implemented for the issue with the candidate texting. Customers should now be able to leverage the texting tool once more. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

  3. resolved Jun 09, 2025, 10:00 PM UTC

    The issue with candidate texting in Lever has been resolved. The incident occurred from Jun 9th 12 pm until Jun 9th 1:30 pm. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new