Lever incident

Data refresh issue in Visual Insights and Data Explorer

Minor Resolved View vendor source →

Lever experienced a minor incident on July 15, 2025 affecting Visual Insights and Visual Insights, lasting 12h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 05:34 PM UTC
Resolved
Jul 16, 2025, 06:09 AM UTC
Duration
12h 35m
Detected by Pingoru
Jul 15, 2025, 05:34 PM UTC

Affected components

Visual InsightsVisual Insights

Update timeline

  1. identified Jul 15, 2025, 05:34 PM UTC

    We’ve identified the issue causing degraded data syncing to Visual Insights, we have implemented a fix, and are working to establish faster data syncing. Additional updates will be provided as soon as possible

  2. resolved Jul 16, 2025, 06:09 AM UTC

    The data refresh issue in Visual Insights and Data explorer has been resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new