Lever incident

Intermittent issues impacting login via Microsoft SSO

Minor Resolved View vendor source →

Lever experienced a minor incident on January 6, 2025 affecting Hire and Hire, lasting 23h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 06:39 PM UTC
Resolved
Jan 07, 2025, 05:55 PM UTC
Duration
23h 15m
Detected by Pingoru
Jan 06, 2025, 06:39 PM UTC

Affected components

HireHire

Update timeline

  1. investigating Jan 06, 2025, 06:39 PM UTC

    We are currently investigating an issue that is intermittently affecting users' ability to log in via Microsoft SSO. This issue was noticed around 10 a.m. PST on 1/6/2025. Users may intermittently experience problems logging in if using Microsoft SSO. Our Engineering teams are actively working to resolve this as soon as possible.

  2. monitoring Jan 07, 2025, 12:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2025, 05:55 PM UTC

    This incident has been resolved.