Lettermint incident

Email submissions not being processed

Lettermint is currently experiencing a major incident affecting Incoming and SMTP Relay, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 06:09 PM UTC
Resolved
Ongoing
Duration
● 2h 5m
Detected by Pingoru
Jun 17, 2026, 06:09 PM UTC

Affected components

IncomingSMTP Relay

Update timeline

  1. investigating Jun 17, 2026, 05:00 PM UTC

    Status: Investigating We are currently investigating reports of email submitted via the SMTP relay not being processed. Affected components SMTP Relay (Full outage) Incoming (Full outage)

  2. identified Jun 17, 2026, 05:52 PM UTC

    Status: Identified We have identified the issue and our team is working on a fix. We'll keep you posted. Apologies for the inconvenience. Affected components Incoming (Full outage) SMTP Relay (Full outage)

  3. monitoring Jun 17, 2026, 06:06 PM UTC

    Status: Monitoring A fix is being deployed and we'll be monitoring the situation. Affected components Incoming (Full outage) SMTP Relay (Full outage)

  4. monitoring Jun 17, 2026, 06:09 PM UTC

    Status: Monitoring We are seeing improvements and services are back to normal. In the meantime, we will keep monitoring the situation closely and apologies for the inconvenience this has caused. A public post-mortem will also be shared. Affected components Incoming (Operational) SMTP Relay (Operational)