Lettermint incident

Intermittent Timeouts Retrieving Inbound Emails and Attachments

Minor Resolved View vendor source →

Lettermint experienced a minor incident on July 23, 2026 affecting Team API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 02:23 PM UTC
Resolved
Jul 23, 2026, 02:23 PM UTC
Duration
—
Detected by Pingoru
Jul 23, 2026, 02:23 PM UTC

Affected components

Team API

Update timeline

  1. monitoring Jul 23, 2026, 11:19 AM UTC

    Status: Monitoring We are seeing elevated timeouts when accessing object storage due to an ongoing cloud provider outage. Our failover systems are operating as expected, but some requests may still time out. We are monitoring the situation closely. Affected components Team API (Degraded performance)

  2. resolved Jul 23, 2026, 02:23 PM UTC

    Status: Resolved The cloud provider outage has been resolved, and inbound emails and attachments can now be retrieved normally. We have not observed any further timeouts. Affected components Team API (Operational)