Lettermint experienced a minor incident on May 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 29, 2026, 10:59 AM UTC
Status: Investigating We are currently investigating a sudden increase in queue times for emails. Emails are delayed for ~2 minutes on average. We will keep you posted. Affected components Outgoing (Transactional) (Degraded performance) Outgoing (Broadcast) (Degraded performance)
- identified May 29, 2026, 11:09 AM UTC
Status: Identified We have identified the issue causing a delay in processing of emails and are working on a fix. Currently emails are in queue for an average of ~22 seconds, higher than the usual average of a couple milliseconds. We will keep you posted once a fix has been implemented. Affected components Outgoing (Transactional) (Degraded performance) Outgoing (Broadcast) (Degraded performance)
- monitoring May 29, 2026, 12:00 PM UTC
Status: Monitoring A fix has been implemented and we're monitoring the situation. Queues are being processed quickly again and the time-to-inbox dropped to sub-10 seconds as expected. Apologies for the inconvenience this caused. Affected components Outgoing (Transactional) (Operational) Outgoing (Broadcast) (Operational)
- resolved May 29, 2026, 01:20 PM UTC
Status: Resolved We have not seen any regressions related to emails being queued for longer than expected. Therefore we're marking this incident as resolved. If you still notice any issues, do reach out to support. Affected components Outgoing (Transactional) (Operational) Outgoing (Broadcast) (Operational)