Lessonly incident

Learning LiveInsights Dashboard Errors for Some Customers

Minor Resolved View vendor source →

Lessonly experienced a minor incident on July 17, 2025 affecting DIY Dashboards and LiveInsights, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 02:32 PM UTC
Resolved
Jul 17, 2025, 07:36 PM UTC
Duration
5h 3m
Detected by Pingoru
Jul 17, 2025, 02:32 PM UTC

Affected components

DIY DashboardsLiveInsights

Update timeline

  1. investigating Jul 17, 2025, 02:32 PM UTC

    We are currently investigating this issue.

  2. identified Jul 17, 2025, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2025, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2025, 07:36 PM UTC

    This incident has been resolved.