Lessonly incident

New Users Google Drive Connectivity

Minor Resolved View vendor source →

Lessonly experienced a minor incident on August 28, 2025 affecting Google Drive Sync, lasting 7d 19h. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 05:21 PM UTC
Resolved
Sep 05, 2025, 12:57 PM UTC
Duration
7d 19h
Detected by Pingoru
Aug 28, 2025, 05:21 PM UTC

Affected components

Google Drive Sync

Update timeline

  1. investigating Aug 28, 2025, 05:21 PM UTC

    New users receiving "app is blocked" message when connecting to Google drive. We are currently investigating.

  2. identified Aug 29, 2025, 04:21 PM UTC

    Seismic is working with Google to resolve the issue with new user connections.

  3. identified Sep 02, 2025, 09:14 PM UTC

    Seismic and Google are continuing to make progress on resolving the access issues for new users connecting Google. Our team is treating it with top priority.

  4. resolved Sep 05, 2025, 12:57 PM UTC

    This incident has been resolved.