Lessonly incident

Customers in CH1 (Switzerland) region experiencing issues with tenant availability due to Azure Storage problem

Critical Resolved View vendor source →

Lessonly experienced a critical incident on September 27, 2025 affecting CH1 (Switzerland), lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2025, 01:07 AM UTC
Resolved
Sep 28, 2025, 06:56 PM UTC
Duration
1d 17h
Detected by Pingoru
Sep 27, 2025, 01:07 AM UTC

Affected components

CH1 (Switzerland)

Update timeline

  1. identified Sep 27, 2025, 01:07 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 27, 2025, 02:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 27, 2025, 02:38 AM UTC

    Microsoft Azure has identified an issue in their Switzerland North region and is currently working on next steps.

  4. monitoring Sep 27, 2025, 05:49 AM UTC

    Microsoft Azure has restored service in the Switzerland region.

  5. resolved Sep 28, 2025, 06:56 PM UTC

    Azure fully resolved the incident and all Seismic services were recovered. We will continue to monitor closely and initiate failover plans if needed.