Lemon Way incident

[Production] - Issue on money out issuing

Notice Resolved View vendor source →

Lemon Way experienced a notice incident on May 16, 2025 affecting Production Dashboard, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 10:59 AM UTC
Resolved
May 19, 2025, 08:24 AM UTC
Duration
2d 21h
Detected by Pingoru
May 16, 2025, 10:59 AM UTC

Affected components

Production Dashboard

Update timeline

  1. investigating May 16, 2025, 10:59 AM UTC

    Dear partners, We have been experiencing issues with money out since Monday 12 May 2025. Money outs initiated between 12/05 and 15/05 were sent to the bank yesterday afternoon, but the incident remains unresolved. Our technical team is investigating the point. We expect the service to be back to normal very soon and we will keep you updated. We apologize for the inconvenience. Regards, Lemonway's Payments Team

  2. investigating May 16, 2025, 11:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 19, 2025, 08:24 AM UTC

    This incident has been resolved.