Lemon Way incident

[Dashboard] - Downgraded working of Lemonway dashboard

Major Resolved View vendor source →

Lemon Way experienced a major incident on February 13, 2025 affecting Production Dashboard, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 10:57 AM UTC
Resolved
Feb 13, 2025, 11:20 AM UTC
Duration
23m
Detected by Pingoru
Feb 13, 2025, 10:57 AM UTC

Affected components

Production Dashboard

Update timeline

  1. investigating Feb 13, 2025, 10:57 AM UTC

    Dear Partners, We are reaching out to acknowledge that we are aware of an issue currently affecting access to the dashboard. Our engineers are working diligently to correct the issue as swiftly as possible. We fully understand the inconvenience this may cause and assure you that resolving this problem is our top priority. While we carry out this work, we ask for your patience and understanding. We value your partnership and commitment. Rest assured that our team is doing everything it can to restore the full functionality of the partner's dashboard. Thank you for your patience and continued support. We appreciate your understanding in this matter.

  2. resolved Feb 13, 2025, 11:20 AM UTC

    This incident has been resolved.