Lemon Way experienced a minor incident on March 31, 2025 affecting Production API and Production Dashboard, lasting 15h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 31, 2025, 04:12 PM UTC
Dear Partners, We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments. Our engineers are actively investigating the root cause and are working diligently to resolve the issue as quickly as possible. We fully understand the inconvenience this may cause and want to assure you that restoring service is our top priority. During this time, we kindly ask for your patience and understanding. We truly value your partnership and remain committed to providing the highest level of service. Please rest assured that our team is doing everything necessary to restore full card payment functionality. Thank you for your continued support and trust. Best regards, The Lemonway Team
- resolved Apr 01, 2025, 07:43 AM UTC
This incident has been resolved.