Lemon Way incident

Temporary Unavailability of SDD Mandate Signatures via Yousign

Minor Resolved View vendor source →

Lemon Way experienced a minor incident on March 31, 2025 affecting Production Dashboard, lasting 17h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 04:22 PM UTC
Resolved
Apr 01, 2025, 09:24 AM UTC
Duration
17h 2m
Detected by Pingoru
Mar 31, 2025, 04:22 PM UTC

Affected components

Production Dashboard

Update timeline

  1. investigating Mar 31, 2025, 04:22 PM UTC

    Dear Partners, We would like to inform you that we are currently experiencing a bug that is causing the electronic signature for SEPA transfers to be unavailable. Our team is actively working to resolve this issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as the issue is resolved. Thank you for your continued support and trust. Best regards, The Lemonway Team

  2. resolved Apr 01, 2025, 09:24 AM UTC

    This incident has been resolved.