Lemon Way experienced a major incident on April 7, 2025 affecting Production API, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 07, 2025, 09:51 AM UTC
Dear customers, Following a certificate update performed by our integrator on our application delivery solution, some of you may be getting a TLS/SSL error saying that the certificate for our production API domain name is invalid. It is not affecting everyone but we are working on remediating this as soon as possible. Thank you for your understanding, Lemonway's Production Team.
- resolved Apr 07, 2025, 10:44 AM UTC
Dear customers, The issue's root cause has been identified and resolved. A configuration step was omitted during the maintenance. The new certificate for our API domain name is now updated correctly and has been for the last 30 minutes without any new problem. We thank you for your understanding and patience, Lemonway's Production team.