LearnUpon incident

Degraded service in the EU

Minor Resolved View vendor source →

LearnUpon experienced a minor incident on February 27, 2024 affecting LearnUpon Application - EU Region and LearnUpon API, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2024, 04:41 PM UTC
Resolved
Feb 27, 2024, 06:34 PM UTC
Duration
1h 52m
Detected by Pingoru
Feb 27, 2024, 04:41 PM UTC

Affected components

LearnUpon Application - EU RegionLearnUpon API

Update timeline

  1. investigating Feb 27, 2024, 04:41 PM UTC

    We are observing a degradation of service for some customers in the EU region and are actively investigating the issue.

  2. identified Feb 27, 2024, 05:18 PM UTC

    We are still observing some degradation of service for some customers in the EU. We have taken actions to address this issue and are continuing to monitor the situation.

  3. monitoring Feb 27, 2024, 06:08 PM UTC

    We have taken further corrective actions and service is returning to normal. We will continue to monitor.

  4. resolved Feb 27, 2024, 06:34 PM UTC

    The service degradation has been resolved. We will continue to monitor.