LearnUpon experienced a major incident on April 23, 2024 affecting LearnUpon Application - EU Region, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
LearnUpon Application - EU Region
Update timeline
- investigating Apr 23, 2024, 01:00 PM UTC
We are observing a degradation of service for some customers and are actively investigating the issue in the EU region.
- identified Apr 23, 2024, 01:18 PM UTC
We have identified the issue and are actively working to resolve the problem.
- monitoring Apr 23, 2024, 01:54 PM UTC
We have resolved the issue and are actively monitoring the situation.
- resolved Apr 23, 2024, 02:49 PM UTC
There has been no recurrence of degradation of the service. We now consider the matter closed. Our apologies for the inconvenience of the earlier disruption.