LearnUpon incident

Intermittent latency in the EU Region

Major Resolved View vendor source →

LearnUpon experienced a major incident on October 6, 2025 affecting LearnUpon Application - EU Region, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 10:47 AM UTC
Resolved
Oct 06, 2025, 11:24 AM UTC
Duration
37m
Detected by Pingoru
Oct 06, 2025, 10:47 AM UTC

Affected components

LearnUpon Application - EU Region

Update timeline

  1. identified Oct 06, 2025, 10:47 AM UTC

    We are observing a degradation of service in the EU region which is causing intermittent latency on the LearnUpon application. We have identified the source of the issue and are working towards resolving the issue as quickly as possible.

  2. identified Oct 06, 2025, 11:12 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 06, 2025, 11:20 AM UTC

    The application is now running as normal. We are continuing to monitor.

  4. resolved Oct 06, 2025, 11:24 AM UTC

    This incident is now resolved. We apologise for any inconvenience caused.