LearnUpon incident

Issue with invite acceptance / self registration

Minor Resolved View vendor source →

LearnUpon experienced a minor incident on March 9, 2026 affecting LearnUpon Application - EU Region and LearnUpon Application - US Region, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 12:11 PM UTC
Resolved
Mar 09, 2026, 03:26 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 09, 2026, 12:11 PM UTC

Affected components

LearnUpon Application - EU RegionLearnUpon Application - US Region

Update timeline

  1. investigating Mar 09, 2026, 12:11 PM UTC

    We are currently investigating a reported issue in which invite acceptance or self-registration is failing when reCAPTCHA is enabled. A workaround exists to create users, thereby granting access to the platform. We are actively working toward a permanent resolution for this issue.

  2. identified Mar 09, 2026, 02:44 PM UTC

    We have identified a fix for the issue and we are preparing a change which will resolve the problem.

  3. resolved Mar 09, 2026, 03:26 PM UTC

    This issue has been resolved.