LearnUpon incident

Issue with Reporting on historical data in the LearnUpon application for exam question answers in EU region

LearnUpon experienced a minor incident on March 31, 2026 affecting LearnUpon Application - EU Region, lasting 23h 31m. The incident has been resolved; the full update timeline is below.

Started: Mar 31, 2026, 11:44 AM UTC
Resolved: Apr 01, 2026, 11:15 AM UTC
Duration: 23h 31m
Detected by Pingoru: Mar 31, 2026, 11:44 AM UTC

Affected components

LearnUpon Application - EU Region

Update timeline

identified Mar 31, 2026, 11:44 AM UTC

We are currently investigating an issue with missing historical data in reports and V1 API for exam questions answers. We have identified the root cause and are currently working to remediate the issue.
monitoring Mar 31, 2026, 03:07 PM UTC

Reporting data for exam questions answers data is now available for the reports of 6 months or less. For reports older than 6 months the exam questions answers data will be available at approximately 18:00 UTC+1 tomorrow 1st April.
resolved Apr 01, 2026, 11:15 AM UTC

Reporting data for exam questions answers data is now available for all reports. This issue is now resolved. We apologise for any inconvenience this has caused.