LeanData Outage History

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LeanData had 8 outages in the last 2 years totaling 1h 42m of downtime — averaging 0.3 incidents per month.

There were 8 LeanData outages since November 17, 2025 totaling 1h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.leandata.com

Minor September 17, 2026

Bookit Partial Server Outage

Detected by Pingoru
Sep 17, 2026, 08:04 PM UTC
Resolved
Sep 17, 2026, 08:04 PM UTC
Duration
—
Affected: BookIt LinksBookIt for FormsBookIt HandoffBookIt Chrome Extension
Timeline · 3 updates
  1. investigating Sep 16, 2026, 05:30 PM UTC

    Status: Investigating We are aware of an issue causing elevated errors in BookIt for Forms, BookIt Links, and BookIt Handoff starting at 1:10 AM PT, caused by an upstream service disruption that interrupted Salesforce connections for a subset of orgs. New errors stopped at 7:42 AM PT. Affected orgs require a Salesforce re-authorization to restore the connection, this does not resolve on its own. Our team is working through the affected list and will reach out directly to impacted customers. We will provide the next update by 11:00 AM PT or sooner if additional information becomes available. Thank you for your patience as we work to restore full service. Affected components BookIt Handoff (Partial outage) BookIt Chrome Extension (Partial outage) BookIt Links (Partial outage) BookIt for Forms (Partial outage)

  2. monitoring Sep 16, 2026, 07:02 PM UTC

    Status: Monitoring Duration: 1:10 AM PT - 7:42AM PT Products: BookIt for Forms, BookIt Links, BookIt Handoff, and Routing An upstream Salesforce service disruption interrupted Salesforce connections for a subset of orgs Affected orgs require a Salesforce re-authorization to restore the connection, this does not resolve on its own. Our team is working through the affected list and contacting impacted customers directly. Affected components BookIt Handoff (Partial outage) BookIt Chrome Extension (Partial outage) BookIt Links (Partial outage) BookIt for Forms (Partial outage)

  3. resolved Sep 17, 2026, 08:04 PM UTC

    Status: Resolved If you're still experiencing issues related to recent Salesforce service disruption, please reach out to LeanData support Affected components BookIt Links (Operational) BookIt for Forms (Operational) BookIt Handoff (Operational) BookIt Chrome Extension (Operational)

Read the full incident report →

Minor June 3, 2026

Security Notice: Reauthorize Third-Party Integration Credentials

Detected by Pingoru
Jun 03, 2026, 11:26 PM UTC
Resolved
Jun 03, 2026, 11:26 PM UTC
Duration
—
Timeline · 2 updates
  1. monitoring May 22, 2026, 01:00 AM UTC

    Status: Monitoring We have identified a potential exposure of encrypted third-party integration credentials stored in Salesforce by LeanData. We recommend all customers to revoke and reauthorize credentials for the following integrations: Slack, Microsoft Teams, Outreach, Salesloft, 6sense, Demandbase, Cloudingo, and Crossbeam. No unauthorized access to LeanData product data, Salesforce data, or Booklt has been identified, and calendar integrations are not affected. For additional details, recommended actions, and reauthorization instructions, please visit see our help center: https://support.leandata.com/s/article/Security-Notice-Potential-Exposure-of-LeanData-Stored-Integration-Credentials. Please report any findings to us at [email protected]: mailto:[email protected].

  2. resolved Jun 03, 2026, 11:26 PM UTC

    Status: Resolved The investigation into the potential exposure of encrypted third-party integration credentials stored in Salesforce by LeanData has been completed. No unauthorized access to LeanData product data, Salesforce data, or BookIt was identified during the course of this investigation, and calendar integrations were not affected. As a precautionary measure, we continue to recommend that all customers revoke and reauthorize credentials for the following integrations: Slack and Cloudingo. Reauthorization instructions and additional details are available in our help center: https://support.leandata.com/s/article/Security-Notice-Potential-Exposure-of-LeanData-Stored-Integration-Credentials. If you have any questions or concerns, please contact us at [email protected]: mailto:[email protected].

Read the full incident report →

Minor April 2, 2026

BookIt Full Server Outage

Detected by Pingoru
Apr 02, 2026, 11:25 PM UTC
Resolved
Apr 02, 2026, 11:25 PM UTC
Duration
—
Affected: BookIt LinksBookIt for FormsBookIt HandoffBookIt Chrome Extension
Timeline · 2 updates
  1. identified Apr 02, 2026, 11:12 PM UTC

    Status: Identified We have identified the cause of the issue affecting BookIt for Forms, BookIt Links, and BookIt Handoff. We are implementing a fix and we expect to provide an update by 4:27 PM PT. Thank you for your patience as we work to restore full service. Affected components BookIt Chrome Extension (Partial outage) BookIt Links (Partial outage) BookIt for Forms (Partial outage) BookIt Handoff (Partial outage)

  2. resolved Apr 02, 2026, 11:25 PM UTC

    Status: Resolved Between 4:12 PM PT and 4:25 PM PT, some customers using BookIt for Forms, BookIt Links, and BookIt Handoff experienced a complete disruption. Service has been fully restored and is operating normally. We apologize for the disruption and are taking steps to ensure greater resiliency moving forward. Affected components BookIt Links (Operational) BookIt for Forms (Operational) BookIt Handoff (Operational) BookIt Chrome Extension (Operational)

Read the full incident report →