Latitude.sh incident

Slow response times on the API

Minor Resolved View vendor source →

Latitude.sh experienced a minor incident on May 27, 2025 affecting Dashboard and API and 1 more component, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 12:08 PM UTC
Resolved
May 27, 2025, 07:04 PM UTC
Duration
6h 55m
Detected by Pingoru
May 27, 2025, 12:08 PM UTC

Affected components

DashboardAPIRemote accessAutomation Tool

Update timeline

  1. investigating May 27, 2025, 12:08 PM UTC

    We are seeing slow response times with recurring timeouts in the API, which is also affecting the dashboard.

  2. monitoring May 27, 2025, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2025, 07:04 PM UTC

    This incident has been resolved.