Latitude.sh incident

Increased error rate for deployments

Minor Resolved View vendor source →

Latitude.sh experienced a minor incident on April 23, 2025 affecting SAO and SP1 and 1 more component, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 02:52 PM UTC
Resolved
Apr 23, 2025, 08:52 PM UTC
Duration
5h 59m
Detected by Pingoru
Apr 23, 2025, 02:52 PM UTC

Affected components

SAOSP1MIA2CHILAXNYCSYDDALSAN3TYO3

Update timeline

  1. investigating Apr 23, 2025, 02:52 PM UTC

    We are investigating an increased error rate affecting deployments/reinstalls. This issue only affects new deployments and reinstallation requests. We are working to address this issue as soon as possible and will provide updates as we learn more and implement the necessary fixes

  2. monitoring Apr 23, 2025, 04:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2025, 08:52 PM UTC

    This incident has been resolved.